February 19 ~ 7pm ~ Cleveland, OH
Hello Everyone
We have scheduled our tour of the Beachwood, OH Nordstrom for February 19, 2008 at 7:00pm. We will have the opportunity to learn firsthand about how things work at the company, how they consistently delight their customers, and about coming trends for the spring.
We will have the store manager, Fran Broda, facilitating this event.
This event is free to AICI members and $15 for non-members. Everyone must pre-register. Please click here for registration.
This is a one-of-a-kind opportunity – not only if you are in the image industry, but if you are in any type of customer-oriented field. Nordstrom literally wrote the book on customer satisfaction.